Warunki świadczenia usług

TERMS OF SERVICE

Last updated: 19 August 2026

OVERVIEW

This website and online store are operated by RIPPER ELŻBIETA CHRZĄSTOWSKA I RAFAŁ TERSA SPÓŁKA CYWILNA, trading as Ripper Sailing ("Ripper Sailing", "we", "us" or "our").

Our online store is powered by Shopify, which provides the e-commerce platform that enables us to offer our products and services to you.

These Terms of Service ("Terms") govern your use of our website, online store and related services.

By accessing our website, creating an account or placing an order, you agree to these Terms and to the policies made available through our website, including our Privacy Policy, Refund Policy and Shipping Policy.

Nothing in these Terms limits any mandatory rights that you may have under applicable consumer protection law.

SECTION 1 — ACCESS AND ACCOUNT

You may use our website only for lawful purposes.

Where an account is available, you are responsible for maintaining the confidentiality of your login details and for activities carried out through your account.

You must provide accurate, current and complete information when creating an account or placing an order, including your email address, billing information, shipping information and other information reasonably required to process your order.

You must not use another person's account without permission or provide false information.

SECTION 2 — OUR PRODUCTS

We make reasonable efforts to ensure that product descriptions, specifications, photographs, dimensions, colours and other information displayed in our online store are accurate.

Actual colours may vary slightly depending on screen settings, lighting, materials and production batches.

Our sailing covers and accessories are manufactured products and minor variations that do not affect their intended use or functionality may occur.

Product availability may change without notice.

We reserve the right to discontinue or modify products, materials, colours or specifications where reasonably necessary.

Nothing in this section limits statutory rights relating to the conformity of goods with the contract.

SECTION 3 — ORDERS AND CONTRACT FORMATION

By placing an order, you make an offer to purchase the selected products.

After placing an order, you may receive an automatic acknowledgement confirming that we have received your order. This acknowledgement does not necessarily constitute acceptance of the order.

A sales contract is concluded when we accept your order, for example by sending an order confirmation or dispatching the goods.

We may refuse or cancel an order where reasonably necessary, including in cases of:

  • incorrect pricing or product information;

  • lack of stock;

  • suspected fraud or misuse;

  • payment failure;

  • inability to deliver to the supplied address; or

  • other legitimate reasons.

If we cancel an order after payment has been received, the amount paid for the cancelled goods will be refunded.

Returns and withdrawals are governed by our Refund Policy and applicable consumer law.

SECTION 4 — PRICES AND PAYMENT

Prices are displayed in the currency applicable to the selected market.

The total amount payable, including applicable taxes and delivery charges where required, will be displayed before the customer confirms the order.

Shipping costs may vary depending on the destination, parcel size, weight and selected delivery service.

For orders delivered outside the European Union, customs duties, import taxes or other charges may be imposed by the authorities of the destination country. Unless expressly stated otherwise, these charges are the responsibility of the recipient.

Payment must be successfully authorised before an order is processed.

You are responsible for providing accurate billing and payment information.

SECTION 5 — SHIPPING AND DELIVERY

Products that are in stock are normally dispatched within 3 business days after payment has been received.

Production and dispatch times for personalised, customised or made-to-order products are agreed individually with the customer.

Shipments are arranged through professional courier services selected according to the destination, parcel size and available delivery options. We may use services arranged through Furgonetka.pl, GlobKurier or other suitable logistics providers.

Delivery times provided by us or by a carrier are estimates unless expressly stated otherwise.

We are not responsible for delays caused by circumstances outside our reasonable control, including customs procedures, carrier disruptions, severe weather, strikes or other exceptional events.

For consumer purchases, the risk of loss or damage to the goods passes to the customer when the customer, or a third party designated by the customer other than the carrier, takes physical possession of the goods, unless applicable law provides otherwise.

Further information is available in our Shipping Policy.

SECTION 6 — RIGHT OF WITHDRAWAL AND RETURNS

Consumers purchasing at a distance may have a statutory right to withdraw from the contract within 14 days, subject to applicable law and statutory exceptions.

Detailed information on the exercise of the right of withdrawal, return procedure and refunds is provided in our Refund Policy.

The statutory right of withdrawal may not apply to goods made to the customer's specifications or clearly personalised, where the applicable consumer law provides such an exception.

This may include products manufactured or modified specifically for an individual customer, for example products bearing an individually requested sail number, club logo, team branding, custom artwork or another personalised design.

Where a product is personalised or made to order, relevant production details and conditions may be agreed individually with the customer.

Nothing in these Terms limits statutory rights relating to defective or non-conforming goods.

SECTION 7 — CUSTOM AND PERSONALISED PRODUCTS

Ripper Sailing offers personalisation and custom manufacturing for selected products.

Customisation may include:

  • club logos;

  • sail numbers;

  • team branding;

  • names;

  • custom artwork;

  • individual colour configurations; and

  • other modifications agreed with the customer.

The customer is responsible for checking and approving information supplied for personalisation, including spelling, numbers, graphics and colours.

Where we provide a visualisation or proof for approval, production may begin after the customer approves the design.

The customer confirms that they have the necessary rights or permissions to use any logo, artwork, trademark, photograph or other material supplied to us for reproduction.

SECTION 8 — INTELLECTUAL PROPERTY

Unless otherwise stated, the content of this website, including product photographs, graphics, designs, logos, texts, product descriptions, videos and other materials, is owned by Ripper Sailing or used with appropriate permission.

These materials are protected by applicable intellectual property laws.

You may use the website for personal, non-commercial purposes.

You may not reproduce, copy, modify, distribute, sell, commercially exploit or otherwise use our materials without prior permission, except where permitted by law.

The names, logos and branding of third parties remain the property of their respective owners.

SECTION 9 — THIRD-PARTY SERVICES AND TOOLS

Our website may use services provided by third parties, including Shopify, payment service providers, delivery providers, analytics providers and other technical service providers.

Such services may be governed by separate terms and privacy policies.

We are not responsible for third-party services to the extent that their operation is outside our reasonable control.

Nothing in this section limits any liability that cannot lawfully be excluded.

SECTION 10 — THIRD-PARTY LINKS

Our website may contain links to third-party websites or services.

We do not control third-party websites and are not responsible for their content, availability, security or policies.

Accessing a third-party website is at the user's discretion.

Any transaction entered into directly with a third party is subject to the terms applicable to that third party.

SECTION 11 — RELATIONSHIP WITH SHOPIFY

Our online store is hosted on the Shopify platform.

Shopify provides technical e-commerce infrastructure that enables us to operate the online store.

Products offered through this store are sold by Ripper Sailing, not by Shopify.

The sales contract for Ripper Sailing products is concluded between the customer and Ripper Sailing.

SECTION 12 — PRIVACY AND PERSONAL DATA

Personal data is processed in accordance with our Privacy Policy and applicable data protection legislation.

Because our store is hosted by Shopify, certain personal data may also be processed by Shopify and other service providers involved in operating the store, processing payments, delivering orders and providing related services.

Please review our Privacy Policy for further information.

SECTION 13 — CUSTOMER REVIEWS AND CONTENT

If you voluntarily provide a review, photograph, comment, testimonial or other content, you confirm that you have the right to provide that material.

You must not provide content that is unlawful, defamatory, misleading, infringing, malicious or otherwise unlawful.

Where permitted by law, you grant us permission to display and use voluntarily submitted reviews and testimonials in connection with our products and marketing.

We may remove content that violates these Terms or applicable law.

SECTION 14 — PROHIBITED USES

You must not use our website or services:

  • for unlawful purposes;

  • to violate applicable laws or regulations;

  • to infringe intellectual property rights;

  • to distribute malicious software;

  • to attempt unauthorised access to our systems;

  • to conduct fraudulent transactions;

  • to impersonate another person;

  • to interfere with the security or normal operation of the website;

  • to collect personal information unlawfully; or

  • to send unsolicited or malicious communications.

We may restrict or terminate access where we reasonably believe the website is being misused.

SECTION 15 — AUTOMATED ACCESS

Automated systems, bots, scraping tools or similar technologies must not be used in a manner that interferes with the operation, security or availability of our website.

Automated access must comply with applicable law and any technical restrictions we implement.

We reserve the right to restrict automated access that places excessive load on our systems, circumvents security measures or is otherwise abusive.

SECTION 16 — ERRORS AND INACCURACIES

Despite reasonable efforts, our website may occasionally contain typographical errors, incorrect information or omissions relating to products, availability, prices, delivery costs or other information.

We may correct errors and update information when discovered.

Where an error materially affects an order already placed, we will contact the customer and, where appropriate, offer the option to proceed on corrected terms or cancel the affected order and receive a refund.

SECTION 17 — AVAILABILITY OF THE WEBSITE

We aim to keep our website and online store available, but uninterrupted access cannot be guaranteed.

The website may occasionally be unavailable due to maintenance, updates, technical failures or circumstances outside our control.

We may modify or discontinue website functionality where reasonably necessary.

SECTION 18 — STATUTORY WARRANTIES AND CONSUMER RIGHTS

Products sold to consumers are subject to mandatory rights and remedies provided by applicable consumer law, including rights relating to goods that do not conform to the contract.

Nothing in these Terms excludes, restricts or replaces consumer rights that cannot lawfully be excluded or restricted.

If a product is defective, damaged or otherwise does not conform to the contract, please contact us using the details provided below.

SECTION 19 — LIMITATION OF LIABILITY

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

In particular, nothing in these Terms limits mandatory consumer rights.

To the maximum extent permitted by law, we are not responsible for indirect or consequential losses that were not reasonably foreseeable when the contract was concluded.

For customers acting in the course of business, additional limitations of liability permitted by applicable law may apply.

SECTION 20 — EVENTS OUTSIDE OUR CONTROL

We are not responsible for failure or delay in performing an obligation where the failure or delay results from circumstances outside our reasonable control.

Such circumstances may include natural disasters, war, civil disturbances, strikes, transport disruptions, failures of communication networks, government restrictions, customs disruptions or other exceptional events.

Where such circumstances significantly affect an order, we will take reasonable steps to inform the customer and minimise the impact.

SECTION 21 — TERMINATION AND SUSPENSION

We may suspend or terminate access to the website or an account where reasonably necessary, including where a user:

  • violates these Terms;

  • engages in fraudulent or unlawful activity;

  • compromises website security; or

  • abuses the services.

Termination of access does not affect rights or obligations that arose before termination.

SECTION 22 — SEVERABILITY

If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision will be applied to the maximum extent permitted by law or, where necessary, severed from these Terms.

The remaining provisions will continue to apply.

SECTION 23 — GOVERNING LAW AND CONSUMER PROTECTION

These Terms and contracts concluded through the Ripper Sailing online store are governed by Polish law, subject to mandatory provisions of applicable consumer protection law.

If you are a consumer residing in another country, this choice of law does not deprive you of any mandatory consumer protection rights that apply to you under the laws that would otherwise be applicable.

Any dispute may be submitted to the courts having jurisdiction under applicable law.

Nothing in these Terms restricts a consumer's right to bring proceedings before a court that has jurisdiction under mandatory consumer protection rules.

SECTION 24 — CHANGES TO THESE TERMS

We may update these Terms from time to time, for example to reflect changes in law, our services, payment methods, delivery arrangements or website functionality.

The current version will be published on this page.

Changes will not retroactively reduce rights arising from orders already concluded unless permitted by applicable law.

Where required by law, customers will be informed of material changes.

SECTION 25 — CONTACT INFORMATION

Questions regarding these Terms, orders or our services can be sent to:

RIPPER ELŻBIETA CHRZĄSTOWSKA I RAFAŁ TERSA SPÓŁKA CYWILNA
Trading name: Ripper Sailing

ul. Wojska Polskiego 5A
58-200 Dzierżoniów
Poland

Email: rippercovers@hotmail.com
Phone: +48 606 901 463
NIP: 8822120349
REGON: 022472561