Polityka wysyłki

Order Processing

Products that are in stock are dispatched within 3 business days after payment has been received.

Orders placed on weekends or public holidays are processed on the next business day.

Personalised and Custom Orders

Production and dispatch times for personalised, customised or made-to-order products are agreed individually with the customer before the order is processed.

The production time may vary depending on the type of product, customisation requirements and current workshop workload.

Shipping Methods

Ripper Sailing ships orders using professional courier services selected according to the destination country, parcel size and available shipping options.

Shipments are arranged through Furgonetka.pl or GlobKurier, depending on the destination and whether the shipment is being sent within or outside the European Union.

The actual courier may therefore vary between orders.

Shipping Costs

Shipping costs depend on the destination country, parcel size, weight and selected courier service.

The applicable shipping cost is presented during the ordering process before the order is confirmed.

Delivery Times

Delivery time depends on the destination country and courier service.

Please note that the dispatch time stated above refers to the time required by Ripper Sailing to prepare and hand the order over to the courier. Courier transit time is additional.

Where tracking is available, tracking information will be provided after the shipment has been dispatched.

Shipping Within the European Union

Orders shipped between EU countries are generally not subject to customs duties.

Delivery times may vary depending on the destination country and courier service.

Shipping Outside the European Union

Ripper Sailing also ships orders to destinations outside the European Union.

International shipments may be subject to customs clearance, import duties, local taxes or other charges imposed by the destination country.

Any such charges are determined by local authorities and, unless otherwise stated during checkout, are the responsibility of the recipient.

Customs procedures may also extend the delivery time.

Incorrect or Incomplete Delivery Address

Customers are responsible for providing a complete and correct delivery address.

If a shipment is returned to Ripper Sailing because of an incorrect or incomplete address provided by the customer, additional shipping costs may apply before the parcel can be resent.